eturns Eligibility: Returns are accepted within 14 days from the date of delivery. Items must be returned in new, unused, and unwashed condition with all original tags and packaging intact. Non-Returnable Items: The following items are not eligible for return: Gift cards Sale or discounted items Custom or personalized products Products with signs of wear or damage Beauty and skincare products (for hygiene reasons) Return Process: To initiate a return, please contact our Customer Support team at info@premiumdesignoutlet.shop or call +60108370701. A Return Authorization Number (RAN) will be issued. Returns sent without a valid RAN may be delayed or rejected. Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect. Refunds Approval: Refunds are processed after inspection of the returned item(s). Only returns that meet our eligibility criteria will be approved. Processing Time: Once approved, refunds will be issued within 7-10 business days to the original payment method. Partial Refunds: We reserve the right to issue a partial refund or deny a refund if items are returned in damaged or used condition, or if they do not meet the return requirements. Shipping Charges: Shipping charges (including expedited shipping) are non-refundable unless the item was defective or the return was a result of our error.